TERMS & CONDITIONS

These Terms & Conditions (“Terms”) govern your access to and use of the PawzzelTV website, products, and services (“Platform”).

By accessing, browsing, or purchasing from the Platform, you (“User”, “Customer”, “you”) agree to be bound by these Terms.


1. ELIGIBILITY

You must be at least 18 years of age to use this Platform

By using this website, you represent that you are legally competent to contract under Indian law


2. ACCOUNT & INFORMATION

You agree to provide accurate, complete, and current information

PawzzelTV shall not be liable for losses arising from incorrect details provided by you

You are responsible for maintaining confidentiality of your account


3. PRODUCTS & SERVICES

All products listed are subject to availability

Product descriptions, images, and pricing are subject to change without notice

Minor variations in color, size, or design shall not constitute a defect


4. PRICING & PAYMENT

All prices are in Indian Rupees (INR)

Payment must be made through approved payment methods

PawzzelTV reserves the right to cancel orders due to:

Pricing errors

Suspicious transactions

Unavailability of product


5. ORDER ACCEPTANCE & CANCELLATION

Order confirmation does not guarantee acceptance

PawzzelTV reserves the right to:

Cancel any order at its sole discretion

Limit quantities purchased

Orders can only be cancelled before dispatch


6. SHIPPING & DELIVERY

Delivery timelines are estimates and not guaranteed

Delays may occur due to logistics, weather, or external factors

PawzzelTV shall not be liable for delays beyond its control


7. RETURN & REFUND

Returns and refunds are governed by the Return & Refund Policy available on the Platform

By placing an order, you agree to such policy


8. USER CONDUCT

You agree not to:

Use the Platform for unlawful purposes

Interfere with website functionality

Misuse promotional offers or discounts


9. INTELLECTUAL PROPERTY

All content, including logos, images, text, and designs, are the property of PawzzelTV

Unauthorized use, reproduction, or distribution is strictly prohibited


10. DISCLAIMER OF WARRANTIES

All products are provided on an “as-is” and “as-available” basis

PawzzelTV makes no warranties regarding:

Fitness for a particular purpose

Continuous or error-free operation


11. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

PawzzelTV shall not be liable for any:

Indirect, incidental, or consequential damages

Loss of data, profits, or business

Total liability shall not exceed the value of the product purchased


12. PET PRODUCT DISCLAIMER 

Products are intended for general pet use only

PawzzelTV does not provide veterinary advice

Users must exercise discretion and consult a qualified veterinarian where necessary


13. FORCE MAJEURE

PawzzelTV shall not be liable for failure or delay caused by events beyond reasonable control, including:

Natural disasters

Strikes

Supply chain disruptions

Government actions


14. THIRD-PARTY SERVICES

The Platform may use third-party services (payment gateways, logistics, etc.)

PawzzelTV is not responsible for their acts or omissions


15. INDEMNITY

You agree to indemnify and hold PawzzelTV harmless from:

Claims, damages, or losses arising from misuse of the Platform

Violation of these Terms


16. TERMINATION

PawzzelTV reserves the right to:

Suspend or terminate access without prior notice

Remove any user who violates these Terms


17. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts at Mumbai, Maharashtra.


18. CHANGES TO TERMS

PawzzelTV reserves the right to modify these Terms at any time.
Continued use of the Platform constitutes acceptance of updated Terms.


19. CONTACT DETAILS

📧 Email: pawzzeltv@gmail.com
📍 Address: Vileparle east , Mumbai 


By using this Platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.