PRIVACY POLICY
This Privacy Policy (“Policy”) describes how PawzzelTV (“Company”, “we”, “our”, “us”) collects, uses, processes, and protects personal information of users (“User”, “you”, “your”) when you access or use our website, products, and services.
This Policy is in compliance with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable provisions of the Digital Personal Data Protection Act, 2023 (to the extent applicable).
By accessing or using our website, you consent to the collection and use of your information in accordance with this Policy.
1. DEFINITIONS
“Personal Data” means any information that relates to an identified or identifiable individual
“Sensitive Personal Data” shall have the meaning assigned under applicable Indian laws
“Processing” includes collection, storage, use, sharing, and disposal of data
2. INFORMATION WE COLLECT
We may collect the following categories of information:
2.1 Personal Information
Full name
Email address
Mobile number
Shipping and billing address
2.2 Transactional Information
Order details
Payment status (processed via third-party payment gateways; we do not store card details)
2.3 Technical Information
IP address
Browser type and device information
Website usage data
3. PURPOSE OF COLLECTION
Your information is collected and processed for the following purposes:
To process and fulfill orders
To provide customer support
To improve website functionality and user experience
To send transactional and promotional communications (with consent)
To comply with legal and regulatory obligations
4. LEGAL BASIS FOR PROCESSING
We process your data based on:
Your consent
Performance of a contract (order processing)
Compliance with legal obligations
Legitimate business interests, provided such interests do not override your rights
5. DATA SHARING & DISCLOSURE
We do not sell or rent your personal data.
However, we may share your data with:
Payment gateway providers
Logistics and delivery partners
IT and service providers
Government authorities, where required by law
Such sharing is limited to what is necessary for service delivery.
6. DATA RETENTION
We retain personal data only for as long as necessary to:
Fulfill the purposes outlined in this Policy
Comply with legal obligations
Resolve disputes and enforce agreements
7. DATA SECURITY
We implement reasonable technical and organizational security measures to protect your data.
However, the Company shall not be liable for unauthorized access beyond its reasonable control.
8. COOKIES & TRACKING
Our website uses cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Personalize content
Users may control cookie preferences through browser settings.
9. USER RIGHTS
Subject to applicable law, you have the right to:
Access your personal data
Request correction or update
Request deletion (subject to legal obligations)
Withdraw consent
Requests may be made by contacting us.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of such websites.
11. CHILDREN’S PRIVACY
Our website is not intended for individuals under the age of 18.
We do not knowingly collect data from minors.
12. LIMITATION OF LIABILITY
The Company shall not be liable for any indirect, incidental, or consequential damages arising from data breaches or unauthorized access, except as required under applicable law.
13. CHANGES TO THIS POLICY
We reserve the right to update this Policy at any time.
Changes shall be effective upon posting on the website.
14. GRIEVANCE OFFICER
In accordance with applicable law, the details of the Grievance Officer are as follows:
Name: Hardik
Email: advocatehardikrathod@gmail.com
15. CONTACT DETAILS
For any questions or concerns regarding this Policy:
📧 Email: pawzzeltv@gmail.com
📍 Address: Vileparle east, Mumbai
By using the PawzzelTV website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.